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Nutrivault Loyalty Program

How it works Every time you shop with us, we reward you with points to thank you for being our customer. The more you shop with us, the more points you receive from us  You can use your points to redeem our exclusive gifts, products or you can keep your points rolling to redeem something huge! You can view your points my the "My Account" page at the top right.

Earning and redeeming Reward Points

£1
Earns you
1
£1
Redeems to
50

Ways you can earn

  • Product Purchase
  • Refer a friend
  • Share on social media

Learn more about our program

We offer a free delivery service to the following and can be selected at the checkout:

  • Anytime Fitness gym in Telford
  • The Bodybarn Newport

We offer free 48 - 72 hour delivery for all orders shipping to the mainland UK (excluding Scottish Highlands).

Nutrivault will use its very own logistics service or DPD as its main carriers. DPD will be normally used when outside of Shropshire. 

Orders in and around Telford and Shropshire will be delivered personally by Nutrivault logistics.

UK Customers will be able to select their preferred method of shipping 

Nutrivault Logistics deliver Monday to Friday

DPD deliver next day Monday to Friday

PLEASE NOTE THERE IS A CUT OFF AT 2pm for NEXT DAY DELIVERIES.

It is very important to us that we get your parcel delivered on the first attempt. This way everyone is happy. Here are some suggestions on how we can make this happen:

  • Please ensure that someone is home to sign for the parcel (this can be you, a friend or family member)
If that's not possible¦
  • Arrange to have your delivery sent to your place of work; providing you have made an order with us before, we can have parcels sent straight to your workplace.
If that's no good
  • Maybe you have a secure place at home that your parcel can be left i.e. in a coal bunker or garden shed. Or better still you may know of a neighbour who would be able to sign for the package. (REMEMBER TO PUT ANY NOTES LIKE THIS ON YOUR ORDER)

Hopefully one of these options will apply to you and we will be able to get your package delivered on the 1st attempt.

Tracking for UK parcels

Finally, if you know your parcel is on the way and you want to track it for yourself, then simply click the link below. You will receive email notifications if using Nutrivault logistics.

www.dpd.co.uk

Finally, we accept that unfortunately there may sometimes be occasions when, for some reason, there is a problem with delivery. It may arrive late; it may arrive damaged; it may not arrive at all. In any of these cases, we will endeavour to ensure that a replacement is arranged with the absolute minimum of fuss for you, and that you get a full refund for any postage you have paid. Incorrect delivery information as stated by the customer is the responsibility of the customer, who will be charged £9.99 if we make a collection on their behalf.

Whilst we do try to keep all our info pages polite and friendly, for legal reasons brought about by a minority of our customers, we do need to state that it is the customer's responsibility to ensure that they are present to sign for the parcel. In no way can Nutrivault, DPD or Royal Mail be held liable for failed deliveries unless either of those parties has been negligent in their duty to deliver.

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Nutrivault Loyalty Program

How it works Every time you shop with us, we reward you with points to thank you for being our customer. The more you shop with us, the more points you receive from us  You can use your points to redeem our exclusive gifts, products or you can keep your points rolling to redeem something huge! You can view your points my the "My Account" page at the top right.

Earning and redeeming Reward Points

£1
Earns you
1
£1
Redeems to
50

Ways you can earn

  • Product Purchase
  • Refer a friend
  • Share on social media

Learn more about our program